Project owners
Launching a campaign
- How can I start my own campaign on KissKissBankBank?
- Who can launch a crowdfunding campaign on KissKissBankBank?
- How can I submit a project?
- Who can edit a project page?
- I submitted my project, how long will it take until its is validated?
- When will my campaign page be officially online?
Promote and lead a campaign
- What is my Dashboard?
- How can I monitor the activity around my campaign?
- What are 'News'?
- How can I use internal messaging?
- How can I thank my contributors?
- Can I customize my campaign URL?
Once my campaign is over
Contributors
The basics
- How can I update my contact details?
- How can I message a project owner?
- How can I follow a project
- What happens if a project does not reach its funding goal?
- Which of my personal information are transmitted to project creators?
- What happens if a project reaches its funding goal before the end of the crowdfunding campaign?
How to contribute to a project?
- How can I support a project?
- I have trouble contributing to a project
- What are the different payment options?
- Can I contribute anonymously?
- How can I change my contribution?
- The campaign has ended, can I still contribute?
After the contribution
- What is the delivery date of my reward?
- I haven't received my reward, what can I do?
- Who is responsible for the project execution?
- Donation receipt and standard contract: what is the difference?
- Where can I see an overview of my contributions?
- How can I cancel my contribution?
The basics
Basic knowledge
- How can I contact KissKissBankBank?
- What is KissKissBankBank?
- What is Maison de Crowdfunding?
- What is crowdfunding?
- How does crowdfunding work?
- What is a reward?
Profile settings
- What is a profile page?
- How can I change my username?
- How can I change my profile picture?
- How can I change my email address?
- How can I change my password?
- How can I reset my password?